NCEA Student Volunteer Opportunity

Job Title: NCEA Student Volunteer

Purpose of National Center on Elder Abuse (NCEA): The NCEA operates as a national resource center dedicated to the prevention of elder mistreatment, established by the Administration on Community Living (formerly known as Administration on Aging (AoA) in 1988. The mission of the NCEA is to ensure that older Americans live with dignity and honor and free from abuse, neglect, and exploitation.

The NCEA disseminates information and provides technical assistance and training by:

  • making news and resources available,
  • collaborating on and disseminating research,
  • providing training,
  • identifying information about promising practices and interventions,
  • operating a listserv,
  • providing subject matter expertise, and much more.

Student Volunteer position: The position of NCEA Student Volunteer serves as administrative and research support personnel for the National Center on Elder Abuse (NCEA) grant.

The NCEA Student Volunteer assists with internal operations (with the possibility of conducting outside outreach activities) from Monday-Friday from 8:30 a.m. – 5:00 p.m. on a flexible schedule.

Location: The NCEA Student Volunteer works in the National Center of Elder Abuse office located at the Keck School of Medicine of USC, Department of Family Medicine and Geriatrics in The Alhambra an Urban Community complex: 1000 South Fremont Ave Bldg A-7, 4th FL Alhambra, CA 91803.

*A key pass is required to access the complex and those visiting during normal business hours should contact the Security office for either pay per use rates or a monthly pass (which is not furnished by the department).

Key Responsibilities:

  • After becoming familiar with available resources, at the discretion of program staff, will provide technical assistance to professionals and the lay-public.
  • Answers general inquiries about the NCEA and provides appropriate materials and resources when necessary.
  • Assists with education, practice, policy and research domain activities, meetings and deliverable achievement.
  • Augments awareness materials for a variety of audiences, including older adults and professionals from various disciplines.
  • Becomes knowledgeable on accessibility checks to ensure that materials created by the NCEA meet standards for 508 compliance.
  • Builds and enhances content on NCEA’s social media and online networking profiles (i.e. LinkedIn, YouTube, Facebook, Twitter) to broaden reach and boost engagement.
  • Connects with project staff, advisory board members and subcontractors to update and identify new national collations, resources and information both in urban and rural settings.
  • Contacts organizations (i.e. senior centers, doctor’s offices, public spaces) to provide general information on the NCEA and distributes awareness materials.
  • Contributes revisions the NCEA guidance manual as needed.
  • Creates a hyperlinked master resource list based on current templates and automated digests generated by the ElderAbuse listserv.
  • Enters information into departmental databases/spreadsheets.
  • Familiarization with the NCEA website to help identify outdated materials, errors and missing links of information.
  • Generates and/or proofreads research, policy and education materials and solicits feedback to finalize materials.
  • Helps prepare bulk mailings to spread knowledge about the NCEA through national coalitions, AAAs, Senior Centers and other community partners.
  • Participates in exciting outreach activities and events where resource and information are exchanged.
  • Performs literature searches for project staff and faculty.
  • Prepares written and electronic correspondence on an as needed basis.
  • Provides document translation if possible on an as needed basis.
  • Pulls training and article sources through the World Wide Web and online libraries.
  • Researches and forms connections with USC student organizations to foster relationship between the NCEA and USC students.

Reports to: Project Manager of the NCEA – Eden Ruiz-Lopez

Length of Appointment: The NCEA Student Volunteer is assigned 10-20 hours per week for a predetermined time based on availability.

Time Commitment: 2-4 days a week (M- F) during normal business hours for a range of 8-12 weeks.


  • Advanced knowledge of Microsoft Office suite applications (Word, Excel, Access, PowerPoint, Outlook), Adobe Acrobat.
  • Bilingual a plus.
  • Human service profession experience, studies medicine, public health, gerontology or a related discipline in an academic setting with a strong desire to work in the field of elder justice (specifically with the elderly and adults with disabilities). Masters level desired.
  • Intermediate knowledge of data collection software a plus.
  • Self-sufficient/self-starter, cordial, patient, problem-solving ability, dependability, interpersonal skills.
  • Social Media savvy (Twitter, Facebook, LinkedIn) a plus.

Support: Training for this position will be provided. In addition, the Project Manager will devote 1 hour of weekly supervision and be available for questions and assistance.

Dress Code: Business Casual

Background check statement: If the candidates are not currently enrolled in a graduate program at an institution, security checks may be required at the discretion of project staff (i.e. criminal history check, fingerprint check, etc.) *This added expense will not be covered by the department.

For more information and to receive an application, please email NCEA@med.usc.edu.

Thank you for your interest!

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Special Thanks to Judith D. Tamkin

We are sincerely appreciative to Judith D. Tamkin for her gift to help establish the USC Center on Elder Mistreatment’s website. Her deep and personal commitment to eradicating elder abuse is helping to reshape our understanding of elder abuse and ultimately save innumerable older adults from abuse and neglect.